Thanks for shopping at VetVITTLES!
We understand that things happen. If you are not entirely satisfied with your purchase, we’ve got you covered!
WE OFFER 60 DAYS MONEY BACK GUARANTEE!
We are confident in our products. Therefore, you have 60 calendar days to return an item from the date you received it.
However, to be eligible for refund we ask you to use the product for at least 1 full month. Our supplements are not prescription drugs, but are natural herbal remedies. This means that it takes time for them to build up in a body to notice any effects.
After 30 days, if you still see no effect, or are dissatisfied with our product, we will be happy to issue you a refund.
To issue a refund:
Your item must be in the original packaging.
You should mail the item back to our facility.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will then issue a refund of the entire purchase price of the order (excluding shipping costs)
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
*PLEASE NOTE, FOR US TO BE ABLE TO PROVIDE SUCH A RETURNING POLICY, ANY BUYER CAN ONLY MAKE A RETURN ONCE. (UNLESS THERE IS A DEFECT FROM OUR SIDE). LETS SAY YOU DO NOT LIKE OUR PRODUCT, AND DECIDE TO RETURN IT. IF LATER ON YOU DECIDE TO PURCHASE ANOTHER PRODUCT FROM US, YOU WONT BE ELIGIBLE FOR OUR 60 DAYS RETURN POLICY. WE APPRECIATE YOUR UNDERSTANDING! THIS REQUIREMENT ALLOWS US TO RUN SUCH AN OPEN POLICY FOR OUR CUSTOMERS.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.
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